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EPOS support – why service is all that matters

With the UK in recession and unemployment topping two million, the hospitality industry needs to ensure they are able to attract and keep customers. Brian Norman, Managing Director at Vista Retail Support, says that reliable EPOS systems play an important part in maintaining customer satisfaction.

Global EPOS Services

With the dramatic growth in Pan European and Global retail acquisitions the need for truly global EPoS maintenance service is rapidly developing. At present very few organisations can truly deliver a consistent service level globally.

A number of Vista's clients have requested such EPoS services and the Vista's directors are responding with plans and new structures to develop and enhance our EPoS services and support portfolio across the world.

Vince Haffenden, Director at Vista Retail Support, said, "These are exciting times and we are running to keep up and respond to our clients requirements. I am delighted with the response from our service teams and our managers who are delivering the new Global structures and services that our clients require."

The phenomenal growth in demand for Global EPoS Solutions has led Vista Retail Support to establish operations across the Globe including; Australia, Austria, Belgium, Bulgaria (home of our Multi Lingual Call Centre), Canada, Czech Republic, Denmark, Egypt, Finland, France, Germany, Netherlands, North America, Poland, Romania, Slovakia, South Africa, Sweden, Switzerland, China and Taiwan.

Haffenden added, "As with all new ventures and initiatives we must be careful to ensure the integrity of the new services that we provide. We are exercising caution  as we continue to develop and soon after deliver our new global service cover.

"We are actively seeking new clients with such global requirements to work in partnership with us as we develop and justify our extensive investment into this exciting new market."

If you have requirements for service expansion across Europe and beyond please make contact with one of our business development managers TODAY and allow us to help get you started.

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