Not only are Vista the industry leader in EPoS support and maintenance, we are also the most experienced and skilled at managing the projects that take place in the retail environment.
Over the past 20 years Vista has become the trusted EPoS deployment and installation partner for over 120 leading retail, pharmacy, hospitality and leisure businesses. Vista has built a reputation for quality and flexibility by helping our customers manage their EPoS and in-store projects; these projects can be unique in nature but all require our retail environment and technological expertise.
Our Prince2 qualified project managers will manage your project from initial concept and scope through to completion, keeping you appraised at every step of the way, making sure that your investment in new technology is optimised by ensuring it’s installed in the correct manner.
Projects include, full planning of resources, EPoS commissioning and EPoS deployment installation. From initial Gold build, through pilot and final project sign off Vista can manage your EPoS rollout from start to finish.
Vista’s Project Services complements our in-store maintenance and support services by delivering comprehensive technology deployment to both the store and head office environment.
Our experience is not limited to EPoS rollouts, we also carry out MPoS deployments, digital signage installations, P2PE deployment and installation, PoS Software and Windows upgrades; if it’s technology and it needs to be installed in a retail environment, we are the specialists.
EPoS and IT Deployment and Installations
The Vista installation teams are a resource with rapid deployment capability. The professional systems engineers and site management staff take full responsibility from site survey through every stage of a live implementation. As a retail specialist we know the importance of ensuring a store is open to trade when your customers expect it. All processes of build, configuration and installation are clearly defined to ensure problem free installation. All members of the Project Team are Prince2 qualified and work closely with the customer to achieve the required solution; using Vista’s expansive knowledge base we can offer advice at the start and throughout the EPoS or IT installation leaving you to concentrate on your business.
Installations, Moves and Changes
As Vista are retail specialists, we are acutely aware that the retail store landscape changes all the time, whether there are store closures, moves or store openings we are ready to respond to your IMAC requirements. We call this the housekeeping of retail; it may not be an EPoS project but we still use the proven methodology to ensure the change is seamless within your business.
In-Store Cabling Infrastructure Services
Cabling services are essential to any technology installation. Vista has extensive experience in the deployment of traditional network cabling and the wide range of different technologies that have emerged and are currently evolving. The data cabling will fully confirm to industry standard requirements for end-to-end cable testing. Vista also carries out power cabling which is fully accredited. Our trained cabling and system engineers take full responsibility for execution of co-ordinated store installations through to upgrades of individual outlets.
Hangaring and Commissioning EPoS and IT at Vista
Our purpose designed and fitted configuration centres enable us to offer a professional and efficient system build and test environment. All equipment passing through the workshops is protected by meticulous, anti-static discharge measures and endures rigorous soak test prior to despatch. We also have facilities to warehouse and forward equipment in order to fulfil the demanding needs of in-store and head office system roll-out schedules.
Fully trained engineers take responsibility for the preparation of EPoS systems and in-store equipment, ensuring that each conforms to the manufacturers and your specific required standards. Each customer has its own dedicated build area, designed and fitted to their own requirements to assist with the smooth implementation of:
• EPoS assembly and configuration
• EPoS software build
Only when systems have passed the rigorous burn and test processes are they then prepared for the careful process of shipping to site.
Delivery to Site
Based on the tens of thousands of installations we have undertaken, Vista has developed a finely tuned model for systems delivery to ensure that each and every installation is implemented smoothly. Great care and attention is paid to all aspects of despatch and delivery in our quality assured process. All deliveries are fully tracked end-to-end with a proof of delivery prior to installation.
When the new EPoS equipment arrives at the store our specialist EPoS installation engineers will be on hand to carefully unpack and install the new technology in-store. Their extensive retail installation experience combined with clearly defined processes will ensure that the installation is a success and that the store is open in time for your colleagues to serve your customers.