With the UK in recession and unemployment topping two million, the hospitality industry needs to ensure they are able to attract and keep customers. Brian Norman, Managing Director at Vista Retail Support, says that reliable EPOS systems play an important part in maintaining customer satisfaction.
Brian Norman is Managing Director of Vista Retail Support. He is a talented operations executive with over 30 years' experience within the IT and telecommunications environment.
Brian has been responsible for implementing operational improvement programmes resulting in continued improved performance across all operational activities to stabilise and improve customer service levels. He is highly skilled in service and project delivery, programme management and the development and motivation of his team.
He has been successful in driving the business forward and in 2008, together with Richard Olds, Finance Director, completed an MBO purchasing the company from the DigiPos group.
Prior to joining the business in 2005, Brian has worked across a number of large businesses including; AVC Europe Limited and AT&T Comms UK.
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