With the UK in recession and unemployment topping two million, the hospitality industry needs to ensure they are able to attract and keep customers. Brian Norman, Managing Director at Vista Retail Support, says that reliable EPOS systems play an important part in maintaining customer satisfaction.
Vince Haffenden is a Non Executive Director at Vista Retail Support, providing valuable advice and guidance to the senior management team.
His civilian career began with McDonnell Douglas Information System as a service engineer after a 15- year career in the Royal Navy. He progressed through the management ranks to Director of Services by the late 1990s. Vince was later invited to join the board of NET G international as Client Services and IT Director, responsible for European service sales and support.
Vince later moved in to retail service sales and support with Wincor Nixdorf and Barron McCann before joining Vista as Managing Director in 2005 and in 2008 supported Brian Norman and Richard Olds in completing an MBO purchasing the company from the DigiPoS group.
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