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EPOS support – why service is all that matters

With the UK in recession and unemployment topping two million, the hospitality industry needs to ensure they are able to attract and keep customers. Brian Norman, Managing Director at Vista Retail Support, says that reliable EPOS systems play an important part in maintaining customer satisfaction.

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Vista Support

Vista takes responsibility for thousands of EPoS installations across the country – involving a full range of manufacturers and environments.

No-one knows more about the technology challenges around In Store Technology today. Vista is one of the UK's leading IT service and support organisations dedicated to the Retail, Hospitality and Quick service restaurant markets.

Vista's aim is to help you sustain the value of your IT investment and maintain optimum performance, EPOS systems uptime and total infrastructure capability. The in-depth knowledge we have gained in the retail sector gives Vista an invaluable insight into EPOS equipment trends, the problem spots, the must-replace items and the areas with plenty of mileage to go.

Vista Support

Full IT hardware estate maintenance and support
Comprehensive infrastructure services
Dedicated call centre management
Our customers systems are supported by us 24 hours a day, 364 days a year, with an extensive choice and range of response and fix times, also benefiting from a choice in call priorities.

We improve systems uptime and ensure electronic point of sale (EPOS) availability.